JHAEV.com ("we", "us", "our") operates this website to provide information about, and enquiries for, electric vehicle spare parts, lithium-ion battery systems, wholesale supply, and related business consultation. This policy explains what information we collect when you use this website, why we collect it, and how it's handled.
By submitting a form on this website, you agree to the collection and use of information as described in this policy.
Information We Collect
We only collect information you choose to give us. This happens in two places on the site:
- Contact / quotation enquiry form — name, company name, email address, phone number, the product or service you're enquiring about, quantity, location, and your message.
- Newsletter signup (in the footer) — your email address only.
We do not currently use analytics or advertising tracking scripts on this website, and we don't ask for or store any payment information — this site does not process online payments.
How We Use Your Information
Information submitted through the enquiry form is used to:
- Respond to your enquiry and discuss pricing, availability, or specifications.
- Keep a record of the enquiry and its status internally, so follow-ups aren't lost.
- Contact you by phone, email, or WhatsApp about the specific enquiry you submitted.
Your email address from the newsletter signup is used only to send you occasional product updates and articles from our blog. You can stop receiving these at any time (see Your Rights below).
We do not use your information for automated decision-making or profiling.
Cookies
This website uses a small number of strictly necessary cookies to function correctly:
- A session cookie that allows forms (like the enquiry and newsletter forms) to be submitted securely.
- A separate session cookie for the admin login area, used only by our own staff.
These cookies don't track you across other websites and aren't used for advertising. We don't currently use any third-party analytics or marketing cookies.
Storage & Security
Information you submit is stored in a database on our hosting provider's servers. Access to this data is restricted to authorised staff through a password-protected admin system. We take reasonable technical precautions to protect stored information, but no method of transmission or storage over the internet is 100% secure, and we can't guarantee absolute security.
Sharing of Information
We do not sell, rent, or trade your information to third parties. Information you submit is used internally to respond to your enquiry.
If you choose to contact us via the WhatsApp button on this site, that conversation takes place on WhatsApp's own platform and is subject to WhatsApp's privacy policy, not ours.
We may disclose information if required to do so by law, or in good faith belief that such action is necessary to comply with a legal obligation.
Data Retention
We keep enquiry and newsletter records for as long as reasonably needed to respond to your enquiry, maintain business records, and meet legal or accounting obligations. If you'd like your information removed sooner, contact us using the details below.
Your Rights
You can ask us at any time to:
- Tell you what information we hold about you.
- Correct inaccurate information.
- Delete your information from our records.
- Unsubscribe from newsletter emails.
To do any of this, email us at sales@jhaev.com.
Children's Privacy
This website is intended for business use and is not directed at children. We do not knowingly collect information from anyone under the age of 18.
Changes to This Policy
We may update this policy from time to time — for example, as the website adds new features. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this policy or how your information is handled can be sent to:
JHAEV.com
Ground Floor Street No-3 DLF Ankur Vihar Loni Ghaziabad - 201102
Email: sales@jhaev.com
Phone: +91 9971562577